Reference

How gv88 Handles Your Personal Information

When you open an account and use bKash, Nagad, or Rocket to manage your wallet, we collect certain information to keep your account secure and functional.

Account data protectedbKash, Nagad, Rocket wallet infoYour rights, clearly statedBangladesh-focused policyContact us to request changes

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Data

Email Support Send a data request or privacy concern to our support address. We aim to respond to account-related data queries within a reasonable time during business hours.

Live Chat Open the live chat window from any page on gv88. For privacy questions, have your registered mobile number ready so we can verify your identity quickly.

Account Settings Some data changes — like updating your bKash or Nagad number — can be handled directly inside your account settings without contacting support.

DATA SECURITY PRACTICES

How We Keep Your Account Information Safe

Your account is protected by standard encryption in transit and at rest. We verify identity at key points — including wallet withdrawals — to make sure only you can move funds linked to your bKash, Nagad, or Rocket account. If something looks off, our system flags the session before any action is completed.

Encrypted Storage

Account passwords and payment details are stored using encryption. Plain-text credentials are never retained in our databases after the initial hashing step at account creation.

Wallet Verification

When you link or update a bKash, Nagad, or Rocket number, we run a short verification step to confirm the wallet belongs to you before it becomes active for withdrawals.

Cookie Controls

You can adjust or clear cookie preferences at any time through your browser settings. Clearing session cookies will log you out but will not affect your account balance or history.

Data Requests

You can request a copy of the personal data we hold on your account, or ask us to correct inaccurate details. Contact support with your registered number to start the process.

What We Collect and Why It Matters

gv88 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when you create an account — your name, contact details, and the wallet identifiers linked to your bKash, Nagad, or Rocket account. When you make a deposit or withdrawal through those payment rails, transaction reference numbers are logged against

1
your account for verification and dispute resolution. We also collect device data: your browser type, operating system, and session timestamps. This helps us detect unusual login attempts and keep your account from being accessed without your knowledge. Cookies and similar tracking tools record your in-session preferences
2
so pages load in a state that reflects your last visit. We do not sell your personal data to third parties. We may share limited details with payment processors — including the mobile wallet providers you use — solely to complete a transaction or investigate a
3
payment query. Data retention periods vary by data type; financial transaction records are kept in line with applicable requirements, while session and preference data is cleared on a shorter cycle. Use of our platform is subject to local law and eligibility in your region.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on gv88

These are the questions we hear most often about how your data is handled. If your question isn't covered here, our live chat and email support channels can help you get a direct answer.

We collect your name, contact details, and the mobile wallet number you use — bKash, Nagad, or Rocket. Device and session data is also logged to protect your account from unauthorised access.

Only with the payment processor handling your specific transaction. We do not share wallet data for marketing or sell it to any outside party. Sharing is limited to completing or verifying your payment.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity and provide the data we hold on your account within a reasonable timeframe.

You can request deletion of account data, subject to any retention requirements that apply to financial records. Some transaction data may need to be kept for a defined period under applicable rules.

Cookies save your session state and in-page preferences so your account loads consistently. You can clear or block cookies through your browser settings; this will end your current session but not affect your account.

Yes. Access to the platform and the applicability of this policy depends on your local law and whether your region is eligible. Check that you are permitted to use the service under your local regulations.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us InfoGv88 Glossary

How gv88 Handles Your Personal Information

Reach Us About Your Data

How We Keep Your Account Information Safe

Encrypted Storage

Wallet Verification

Cookie Controls

Data Requests

Common Questions About Your Privacy on gv88

01 What personal data does gv88 collect when I open an account?

02 Is my bKash or Nagad transaction data shared with anyone?

03 How do I request a copy of the data gv88 holds about me?

04 Can I ask gv88 to delete my personal data?

05 How does gv88 use cookies and can I turn them off?

06 Does access to gv88 and this privacy policy depend on where I am?

Privacy Policy

Related pages

Related pages